Widerrufsrecht

Right of Withdrawal
Withdrawal Policy for Consumers

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day

you or a third party designated by you, who is not the carrier, takes possession of the last goods.

How to Exercise Your Right of Withdrawal:

To exercise your right of withdrawal, you must notify us (Noour Abaya, Subbelrather Straße 15, 50823 Cologne Germany) of your decision to withdraw from this contract by means of an unequivocal statement (e.g., a letter sent by post or an email). You may use the attached Withdrawal Form, but it is not obligatory.

You can send your withdrawal statement by email to info@noourabaya.com or by post to:

Noour Abaya
Subbelrather Straße 15
50823 Cologne                                                                                                            Germany

Email: info@noourabaya.com

Consequences of Withdrawal:

If you withdraw from this contract, we will refund all payments we received from you, including the costs of delivery (except for the additional costs resulting from the choice of a delivery method other than the cheapest standard delivery offered by us), without undue delay and in any event no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. We will use the same payment method for the refund that you used for the original transaction, unless expressly agreed otherwise; in no event will you be charged for this refund.

Withdrawal Form (optional):

To:
Noour Abaya
Subbelrather Straße 15
50823 Köln
Email: info@noourabaya.com

I/We hereby give notice of my/our withdrawal from the contract for the sale of the following goods:

Ordered on: [Date]

Received on: [Date]

Name of the consumer(s):

Address of the consumer(s):

Signature of the consumer(s) (only if this form is submitted on paper)

Date:

Important Notes:

Withdrawal Period: The withdrawal period is 14 days after the receipt of the goods.

Return Costs: If you return the goods, you will bear the cost of returning the goods unless we have agreed otherwise. These costs depend on the return method and the shipping company. We recommend returning the goods as insured parcels to avoid loss or damage.

Exclusions from the Right of Withdrawal: The right of withdrawal does not apply to goods that are made to order or tailored to your personal needs, as well as to sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery.

Packaging for Return: Please ensure that the returned goods are in a saleable condition and are returned in the original packaging to avoid any damage.